Updates Regarding COVID-19
Dear valued Animal Hospital of Las Cruces clients:
In response to the very rapidly changing COVID-19 situation, we are taking additional precautionary measures to protect the health of our clients and staff, while continuing to provide essential patient care.
Effective Monday, March 17, only clinic staff will be allowed inside the clinic until further notice. Our staff will meet clients in the parking lot and bring pets in for care.
During this time, we are only scheduling non-routine care. We will be rescheduling all wellness visits so some existing appointments will need to be changed. We will contact you directly with information about any changes.
Read More Here!
What you should do when you arrive at the clinic with your pet:
- Call 575-541-6610 when you arrive at the parking lot.
- Please remain in your vehicle with your pet.
- A member of our team will do your appointment check-in over the phone. At the end of the phone conversation, a staff member will come to the parking lot to bring your pet into the building for the exam.
- After the doctor completes the exam, you will receive a phone call to discuss recommendations and a plan moving forward. A nurse will present an estimate for the treatment plan and a form authorizing consent for treatment.
- Once the exam and any treatments for your pet are completed, we will call you again to complete the discharge process.
Thank you for entrusting us with your pet’s care and for understanding the added precautions needed to keep everyone safe and healthy.
We would also like to share these reliable resources for more information on COVID-19:
The Centers for Disease Control: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
The CDC also has a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html
